Many customers have expressed interest in disabling the emails that Sisense sends to users when certain events occur, such as a user is added to Sisense or a user is shared on a dashboard.

For a list of these emails and more information about each email type, please see this page.

To disable emails entirely (for example, temporarily during dashboard development and user creation), go to Admin -> Settings, System Configuration and toggle off Emails:

There is no native supported way to disable individual emails, but you can achieve the effect with the following steps:

1. On the server, navigate to C:\Program Files\Sisense\PrismWeb\vnext\src\features\emails\templates

2. Locate the email you want to disable and go into its directory:

3. Cut the contents of the directory and move them to another location for storage/backup.

Caution: Do not delete the entire directory, only the contents of the directory

4. Repeat Steps 1-3 for the emails you want to suppress

Please note that Sisense will restore these files each time Sisense is repaired or upgraded - you will need to manually remove the contents of the directory again afterwards.