When trying to connect to Facebook via the Elasticube Manager you may run into the error below:
- There is a feature called "Facebook login" which enables a different mechanism of logging into the app. Once this feature is enabled, it is not possible to connect to the app in the regular way
- In order to solve this, create a new app which is related to the same account, and make sure it does not have this feature.
- Connect to the new app through Sisense. Make sure you define the OAuthSettingsLocation (usually it is not mandatory) in the connection string.*
- After connecting successfully to the new app, use the same OAuthSettingsLocation in the original app's connection string.
*It is not necessary to define the OAuthSettingsLocation, but it's a better practice because if the customer would like to connect to another Facebook account, he won't be able to do that if the OAuthSettingsLocation is not defined.