This article will explain how to find the data and log files on your Sisense server.
All of the Sisense data and log files are located in sub-folders under:
C:\Program Files\Sisense
Or
C:\ProgramData\Sisense
Where is my C:\ProgramData Folder?
By default, C:\ProgramData is a hidden folder in Windows.
There are two options for accessing this folder.
- Using the %ProgramData% Environment Variable
- Open File Explorer
- In the Address Bar type in %ProgramData%
- Changing your File Explorer settings
- Open the Control Panel and click on "File Explorer Options"
- In the File Explorer Options window Click on the "View" tab
- Go to the "Hidden files and folders" option in the Advance Options pane
- Select "Show hidden files, folder, or Drives"
- Click "Apply"
- The "Program Data" folder will now show in you File Explorer
Common data and log file paths
- Application logs: C:\ProgramData\Sisense\application-logs
- These logs are named per microservice
- Web calls: api-gateway, galaxy
- Front-end ECM: ecm
- Login/authentication logs: identity-service
- Plugins: plugins-service
- etc
- Prism Server logs: C:\ProgramData\SiSense\PrismServer\PrismServerLogs
- Sisense Web log: C:\ProgramData\Sisense\PrismWeb\Logs
- ElastCube build logs: C:\ProgramData\SiSense\PrismServer\ElastiCubeProcessLogs<YourElastCubeName>
- MongoDB: C:\ProgramData\Sisense\PrismWeb\Repository\DB
- iisnode (web server) logs: C:\Program Files\Sisense\PrismWeb\vnext\iisnode
Related Topics
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