This article will explain how to find the data and log files on your Sisense server.

All of the Sisense data and log files are located in sub-folders under:

C:\Program Files\Sisense

Or 

C:\ProgramData\Sisense 

Where is my C:\ProgramData Folder?

By default, C:\ProgramData is a hidden folder in Windows. 

There are two options for accessing this folder. 

1. Using the %ProgramData% Environment Variable
• Open  File Explorer
• In the Address Bar type in %ProgramData%
  
  
  
  
  
  
2. Changing your File Explorer settings
   
   
• Open the Control Panel and click on "File Explorer Options"
  
  
  
  
• In the File Explorer Options window Click on the "View"  tab
  
  
• Go to the "Hidden files and folders" option in the Advance Options pane
  
  
• Select "Show hidden files, folder, or Drives"
  
  
  
  
• Click "Apply"
  
  
• The "Program Data" folder will now show in you File Explorer
  
  

Common data and log file paths

• Application logs: C:\ProgramData\Sisense\application-logs
  • These logs are named per microservice
  • Web calls: api-gateway, galaxy
  • Front-end ECM: ecm
  • Login/authentication logs: identity-service
  • Plugins: plugins-service
  • etc
    
• Prism Server logs: C:\ProgramData\SiSense\PrismServer\PrismServerLogs
  
  
• Sisense Web log: C:\ProgramData\Sisense\PrismWeb\Logs
  
  
• ElastCube build logs: C:\ProgramData\SiSense\PrismServer\ElastiCubeProcessLogs<YourElastCubeName>
  
  
• MongoDB: C:\ProgramData\Sisense\PrismWeb\Repository\DB
  
  
• iisnode (web server) logs: C:\Program Files\Sisense\PrismWeb\vnext\iisnode
  
  

Related Topics

How to export .ecdata and .dash files