In Sisense version 7.2 and later, SSL (Secure Sockets Layer) settings have moved from Microsoft IIS into the Sisense Configuration Manager.
For organizations moving to Sisense 7.2 from an earlier version that would like to continue using SSL, it is necessary to obtain the certificate to make SSL work.
See the steps below to attempt to obtain the certificate from the server's certificate store. Organizations can also opt to contact their Certificate Authority (CA) to obtain an up to date copy of your site's .pfx or .crt and .key files.
- On your webserver, search programs for certificates. You should see "Manage computer certificates" appear.
- In the window that appears, locate your website's certificate. It could be located in the Personal > Certificates folder or another path
- Right click on your certificate, go to All Tasks > Export
- The Certificate Export Wizard will appear which will assist you in exporting your organization's certificate to the appropriate format. Select the Next button.
- On the Export Private Key screen, select "Yes, export the private key". The private key is necessary for SSL to work in Sisense 7.2 and higher. Then select the Next button.
- On the Export File Format screen, select the Personal Information Exchange (.PFX) file option and hit the check boxes that correspond to the options below, then select the Next button.
☐ Include all certificates in the certification path if possible
☐ Export all extended properties
☐ Enable certificate privacy
- On the Security screen, select the Password checkbox and enter a password. Make sure the encryption setting is TripleDES-SHA1. Then select the Next button.
- Select the file location in which to save the exported certificate. Then select the Next Button.
- On the last screen select the Finish button to complete the set up.
- Complete the set up in this guide to set up SSL in Sisense.