Tracking Sisense Usage Via Google Analytics

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36 comments

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    Shimon Shoval

    Hi Ahuva, 

    Just want to make sure - 

    1. Have you updated the correct GA tracking code (UA-XXXXX-Y) in the main.js file (C:\Program Files\Sisense\PrismWeb\plugins\SisenseGoogleAnalytics)?

    2. In GA, have you updated the time frame as of today (https://analytics.google.com/analytics/web/#report/content-overview/a36582322w64707264p66456610/)?


    In case it does not work - please contact me directly (shimon.shoval@sisense.com).

    Thanks, 
    Shimon 

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    Ahuva Shabtai

    Thanks Shimon!

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    Jeremy Naiden

    Hi Shimon,

    I'm having issues with the plugin not showing accurate real time page loads when moving between dashboards on Sisense v7.1.  The only way I can get it to show every dashboard move is if I go to the dashboard, then manually refresh it in the browser (using the browser refresh).  I'm guessing that this may have to do with the new way Sisense is loading dashboards with their new optimized loading architecture.

     

    I haven't been able to check to see if this also impacts the non-realtime data, but I'm assuming it probably does. 

     

    Did you also notice this?  Any strategies to fix this?   Thanks!

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    Ray Lim

    Hey Shimon, 

    This is an amazing plugin. I am facing the issue as Jeremy. It is not capturing movement between dashboard move. 

    Do you have any insight to this issue? 

    Regards, 
    Ray 

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    Matt Bowlin

    Hello,

    I was able to get google analytics tracking setup. When i try to add the xml files i can not find out where to add them. we are running a cloud instance. What folder would they go in on the FTP?

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    Jeremy Naiden

    I'm seeing that many of the "Page Title" views (~80%)  are showing as the main generic white-labeled page title instead of the actual dashboard name.  Any ideas why this may be?

     

    I know that it's wrong because when I click into the results for the generic title, there are many pages (links) within that link to actual dashboards.

     

    This is in Google Analytics in the menu:  Behavior --> Events --> Pages.

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