Password for New Users

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    Orit Meilgendler (Edited )

    Hi Betty,

    As admin, you are able set your users' passwords. When you get the error that the password is invalid, please hover over the "i" icon and you'll have a detailed explanation what characters a valid password must contain.

    Best regards,

    Orit

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    Victor Frank

    Orit,

     

    You specify a new password in your answer, but does the user have a default password? When I create a new user there an option "Change Password OFF". When I create a user as such, does that mean the user can't login but has an account?

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    Antti Wolk

    Hello,

     

    I have exactly the same problem.

    I cannot give manually the user a password. The password is containing 8 characters using numbers, letters and special letters. But it does not work. It always says that the password is incorrect.

    thanks for your help

    Antti

     

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