Dashboard Reporting Error email

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    Aware Manager

    Hi all,

     

    7.0.1.10061 here and above solutions haven't worked - will submit a support ticket, but any other options? Is this something that is also being planned for Pulse (similar to EC build failures)?

     

    For some dashboards, it looks like Email Report is checked off, but Sam above stated it should be fixed 7.0. We would need to have this feature on.

     

    Thanks!

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    Oxana Noa Umansky

    Hi Paul,

    What Sisense version are you using? 

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    Paul LoSacco

    Version 6.7.1.10043.

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    Oxana Noa Umansky

    I'll open a support ticket for you, so that our team can look into this. 

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    Michael Becker

    Hi Paul,

    try disabling plugins and then re-sending the report. Also verify two more things: 

    1. That you have completely enabled/disabled SSL

    2. If you use re-branding that e-mails are set properly. 

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    Sam Ovenshine

    Hi Paul,

    We are aware of some issues in 6.7 related to email reporting functionality. It only occurs when putting the widgets in the email itself. PDF attachments are not affected. It has been reviewed by our developers and will be resolved in Sisense 7.0.

    Thanks,
    Sam

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    Brandan Spears

    Hello, 

    I am having this exact same issue and I am on Sisense 7.1.0.10051.

    Please let me know if there has been any updates to fix this. I have tried Michael's tips above which did not help.

    Brandan

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    Kirk Peterson (Edited )

    Just had this error in 7.2 by coincidence. Figured it out though, so here are a couple other suggestions:

    • check the error logs here: %ProgramData%\Sisense\application-logs\galaxy
    • check the scripts applied to the dashboards and widgets (my problem was a special character in one of them)

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    Jeff Saylor

    Same problem in 7.3.0.10434

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    Karen Rasnick

    I'm having the same issue as well with 7.3.010434.  Has this issue been resolved?  If I remove the two line charts from the dashboard the email will be created without errors. 

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