Cannot publish or delete Live Models after upgrade to 7.2

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Michelle McLean

August 22, 2018 20:11

I recently upgraded to Sisense 7.2 successfully, but it appears my previous dashboards no longer work. As they were using live connections before, I did checked and saw that all the connections had migrated to be Live Models. As such, I tried to publish an existing connection, but received the following error:

Unexpected token < in JSON at position 0

I also tried to create a new Live Model, but it also gave the same error.

Trying to delete a Live Model throws the following:

Failed to delete ElastiCube

cannot GET /api/datasources/?cachebuster=1534968590606 (400)

Please contact your system administrator.

 

Is there something wrong with the upgrade? Should I try to repair the installation?

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  Expand Dev October 18, 2018 09:47

  Does anyone know how to fix this.

   

  Also have the same problem.

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  David Wagner October 18, 2018 19:21

  same problem here.. fresh install of sisense 7.2.. was working but live models just dissappeard

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  Donald Lui October 23, 2018 18:29

  Hi all,

   

  For the issue that you guys are experiencing, are you guys able to see the data sources under the admin tab. (Admin->Data Sources)?

  Most of the time this is the Sisense Galaxy issue. Simply toggle to Window's services and restart Sisense Galaxy should fix the issue describe above

   

  -Don

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  Baptiste Garro May 21, 2019 10:26

  Same issue here. 
  I am able to see the data source. 
  How do you restart the 'Sisense Galaxy' ? 
  
  

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