Cannot publish or delete Live Models after upgrade to 7.2

August 22, 2018 20:11

I recently upgraded to Sisense 7.2 successfully, but it appears my previous dashboards no longer work. As they were using live connections before, I did checked and saw that all the connections had migrated to be Live Models. As such, I tried to publish an existing connection, but received the following error:

Unexpected token < in JSON at position 0

I also tried to create a new Live Model, but it also gave the same error.

Trying to delete a Live Model throws the following:

Failed to delete ElastiCube

cannot GET /api/datasources/?cachebuster=1534968590606 (400)

Please contact your system administrator.

Is there something wrong with the upgrade? Should I try to repair the installation?

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5 comments

Expand Dev October 18, 2018 09:47

Does anyone know how to fix this.

Also have the same problem.

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David Wagner October 18, 2018 19:21

same problem here.. fresh install of sisense 7.2.. was working but live models just dissappeard

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Donald Lui October 23, 2018 18:29

Hi all,

For the issue that you guys are experiencing, are you guys able to see the data sources under the admin tab. (Admin->Data Sources)?

Most of the time this is the Sisense Galaxy issue. Simply toggle to Window's services and restart Sisense Galaxy should fix the issue describe above

-Don

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Baptiste Garro May 21, 2019 10:26

Same issue here.
I am able to see the data source.
How do you restart the 'Sisense Galaxy' ?

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ESN Licensing December 01, 2020 13:22

Are there any updates on this? I am running 7.4 in a production environment and need to make a change to the schema. The live model is not showing within the Data tab but is within Data Sources.

I have restarted all services.

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