Unable to access Sisense web application from browser (http://localhost:8081/app/main#/home/newdashboard?ds=Demo2)
AnsweredAfter clicking on dashboard option Sisense Elasticube manager i am getting this error. I was able to open it earlier but now it doesn't seen to work. Can you please help on how to resolve this?
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Hi Prithvi,
Please open a support ticket about this issue if you have not already so our support team can assist.
A configuration change new in Version 7.2 is how the ports are set up. If you are logged onto on the Sisense web server you can check to see which port your Sisense website is running on by navigating to the Configuration Manager page (http://localhost:3030)
Also check to see if SSL is enabled
If SSL is not enabled, you should try this URL:
https://localhost:<port> where <port> is the port number from the Configuration Manager
If SSL is enabled, you should try this URL:
http://localhost:<port> where <port> is the port number from the Configuration Manager
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Hi, I was facing the same issue and trying below steps resolved it:
1) Open the Control Panel
2) Administrative tools
3) Services
4) For each of the services, please find them in the list and repeat steps 5&6, in the following order:"Sisense.ECMS"
"Sisense.ECMServer"
"Sisense.Repository"
"Sisense.Oxygen"
"Sisense.Broker"
"Sisense.Galaxy"
"Sisense.Gateway"
"Sisense.Jobs"
"Sisense.Identity"
"Sisense.SPE"
"Sisense.CLRConnectorsContainer"
"Sisense.JVMConnectorsContainer"
"Sisense.Configuration"
"Sisense.Plugins"5) Right-click on it and select Stop (make sure its status field becomes blank)
6) Right-click on it and select Start (make sure its status field changes to "Running")Restart the IIS web server:
In your start menu type 'cmd'.
Right click the shortcut and choose "Run as Administrator"
In the command line, type: "iisreset" hit Enter and wait for the IIS server to restart.
close the command prompt window.Refresh your Web Browser page.
If this also doesn't work you might have to reinstall Sisense. I am new to Sisense, would love to hear more suggestions.
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Did your problem resolved? Would you share on the steps>
So far I have 3 Windows 10 Pro, failed with Sisense 7.2 installation.
It's either the Web cannot be up at all or, it will have issues connecting to the elasticube server with error
"Unable to reach the Sisense server......." on the datasource Admin page
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Hi Viraj,
Please open a support ticket if the resolution steps in the comments did not resolve the issue for you.
You can open a support ticket here: Submit a Support Ticket.
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