CERTIFICATION LEVEL: 

Business Intelligence industry expertise: 

• Smartz Solutions is a software development house, who specializes in the supply of Business Intelligence, Technology and Development Solutions as well as Support Helpdesk services.

• Smartz Solutions has been using Sisense since 2012 within its group of companies and became a certified reseller in 2016, a certified Sisense Implementation Partner in 2018 and an Analytical Service Provider (ASP) in 2019.

• Smartz Solutions is known for its passion to assist clients in optimising and streamlining processes and designing and implementing BI solutions.

Smartz Solutions has a dedicated team, which offer the following:

• Data Modelers
• Dashboard Designers
• Data Analyst
• Customer Success Managers
• Project Managers
• Trainers

Sisense Services:

Our services include the following and our goal is to instill best-practice methodologies.

• Server setup and configuration
• API Setup
• Data Modelling and ETL
• Dashboard Development and Visualizations
• Java Script Development
• BI Design Projects
• Plugin Development 
• Troubleshooting and Support
• Training courses
• Complete BI Project design

Additional Services and Technical Skills:

• SQL
• .NET
• Python
• C#
• PHP
• Java
• Java Script
• Web and Mobile Development
• Asterisk

As a Sisense Partner Smartz Solutions has implemented over 150 internal and 35 external BI projects in the following industries, over the past 2 years:

• Retail
• Travel
• Contact Centers
• Legal
• Credit Bureaus
• Financial
• Non-Profit
• Technology

Overview of Departments using the data:
Finance, EXCO, Sales & Marketing, Human Resources, Retail, Operations & Customer Reporting, IT.

Overview of Data size processed:
Billions of Records

Overview of Data sources incorporated:
ODBC, Excel, SQL, CSV, Proprietary Sources, Salesforce, Facebook Ads Insights, Suite CRM, Google Sheets

Overview of Users:
509 Active Users

Overview of Dashboards created: 440

Project Case Study 1:

• This customer needed to analyze billions of records from multiple data sources in a close to real-time environment. They also needed an easy-to-use tool to setup the data structures and dashboards, as their resources was limited.
• They required strict security settings as they provide insight and oversight analytics to the National Financial Credit Industry.  Because of their position in the industry they have also become an OEM customer providing dashboards to hundreds of external end-users.
• Time to Deploy: Days

Project Case Study 2:

• This customer needed to analyze larger data volumes in more real-time to identify areas of the business where they were losing money.

• This required cross division and departmental reporting from numerous data sources to publish dashboards and reports focusing on:

• - Performance and KPI Management;
  - Exception reporting;
  - Analyzing trends and demographics;
  - Publishing Service Level Agreement reports

• Time to Deploy: Weeks

Project Case Study 3:

• This client had no BI tool to analyze data. They had a financial system that provided them with static reports which required the generation of hundreds of reports to gain any insight from the data.  A laborious and tedious process.
• They required a tool that could connect to the financial system, using ODBC connectors, to create dynamic real-time reports and where the CFO can build his own dashboards.
• Time to Deploy: Weeks

Regions of operation: 

• English, Afrikaans, French

____________________________________________________________________________________________________