Where can I see import errors?
When I import a dashboard I get the following modal. If I refresh the screen the dashboard works but not sure if there will be issues downstream based on this error. What log gives me details?
Thanks,
Bruce
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Hi Bruce,
There are a some common reasons for why a dashboard may fail to import:
- Version: If the Sisense version that the dash was exported on is very different from the version being imported on (for example 6.5 to 7.3) the import may fail.
- JSON Format: If the file was edited and there is a syntax or encoding issue the dashboard may not import (you can try to resolve by pasting the dashboard code into a JSON validator like this one).
- File Type: If the dashboard was saved as a file type other than .dash on export, the dashboard may not import.
Support typically looks at these factors before digging through logs.
Hope this helps,
Katie Garrison | Technical Solutions Consultant
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