Export Dashboard to CSV- missing characters

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3 comments

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    Moti Granovsky

    Hi Nicole, are you referencing to the Python export script in this post: https://support.sisense.com/hc/en-us/articles/230652868-Python-Script-to-Export-Dashboards-to-CSV-File

    If you are, it was updated recently, I suggest downloading the updated version and trying it out as it seems (based on your description of the settings.yaml file) that your version might be older.

    If you're using something else - please share a link to the utility/plugin in question and we'll be able to check it out.

    Thanks!

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    Nicole Dave

    Thanks, Moti. I saw your post earlier this week and then downloaded the most recent version. I upgraded python from 2.7 to 3.6 per the requirements and made sure pymongo, colorama, etc. were all up to date. I ran the export to CSV and thought it was fixed. Looked at the resulting files and realized the truncation problem still exists. I supposed I can try the version that doesn't rely on python to see if I can get that export to work...

    Anyone else using this? Does it work for you?

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    David Hogeg

    Hi Nicole,

    I’m sorry you’re having trouble with the script.
    I updated it recently to fix this issue.
    Please double check that you have the latest version.

    If you do and still having issues, please open a ticket at support.sisense.com
    And mention I asked you to submit the ticket and ask it will be assigned to me so I can follow up with you.
    Thanks
    David

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