Printing dashboard with Blox widgets

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Vinod Rajasekaran

April 25, 2019 17:36

We are able to see the Blox widgets when we click on PDF icon but on printing or saving as PDF, we get blank reports where there are Blox widgets.

Anybody else have this problem ?

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  Ron Oren April 28, 2019 12:55

  Hi Vinod, 

  Images from an external source may not load properly in the Excel or PDF reports. See Adding Images for information on how to load images locally.

  But, we are about to release a new BloX version this Wednesday where this should be optimized, please upgrade after the release and let me know if that resolved your issue.

   

  Thank you,

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  Vinod Rajasekaran May 17, 2019 21:31

   

  We still get empty cells where the Blox widgets are.All we see are lines that separate the widgets though we see it in the PDF view mode before printing. All images on this dashboard are on the Sisense server.

   

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  Ron Oren May 21, 2019 08:13

  Hi Vinod,

  How big is the size of your images?

  Also, which browser are you using?

  Last, if possible, please send me your template (export template function) and Images so I can test it locally.

  ron.oren@sisense.com

  Many thanks,

  Ron

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