Hi everybody. Hoping I can get some guidance here.
We are looking to rebrand the automated emails. I've followed the directions here:
I've updated the RestAPI successfully and can see the desired senderEmail and senderName when I query the branding object.
And since we're trying to send via our domain, I've followed the directions here:
Sisense has verified our domain and verified that the spf1 and DKIM records all look good on our DNS.
When I create a test user, we get an email. The .css has clearly been applied and that looks good, but the following is still happening:
1) The emails are still being sent from email@example.com (the name is sisense-admin). If I go into the v1\mailSender.js file and hardcode the senderEmail, NOTHING gets sent.
2) We can't seem to change the email message; even if I change the text in the language.js file, it persists in using the default language in the email. I see in the relevant html.ejs file there is a reference to the il8nContent object, but for the life of me I can't find where that's defined so I can change the message.
I've opened a support call, but I only get about one response a day. I'm reaching out to see if anyone can point me to additional documentation about automated email structure/file locations or has some pointers for me.
Any and all guidance would be greatly appreciated.
Thank you for your time.
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