Can't upload xlsx file

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IT Support

June 14, 2019 06:46

I found this problem, please advice.

Thank in advance

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  Katie Garrison June 14, 2019 14:17

  Hi IT Support Team,

  I have created ticket #106665 on behalf of your organization so that our support team can assist in your troubleshooting. 

  Some information we will need to assist you in resolving the issue:
   - What the data source is
   - Whether this is a build error or an error you saw while adding data to the cube
   - Log files if this is a build error (C:\ProgramData\Sisense\PrismServer\ElastiCubeProcessLogs\{cube name})
   - Log files for the connector (depending on the data source)

  I will add these requested points to the ticket as well.

  Kind Regards,
  Katie Garrison | Technical Solutions Consultant

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  Delsaran Bigglesworth June 19, 2020 19:25

  We also ran into this issue this week, will the solution be post when discovered? We just made a quick work around but that condition is less then optimal.

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