JWT SSO Route Gives Error "An error occurred while trying to authenticate you using Single-Sign-On. Please ask your administrator for assistance."
I'm trying to implement SSO with JWT. I followed the documents https://developer.sisense.com/pages/viewpage.action?pageId=1409378 and https://documentation.sisense.com/latest/administration/user-management/single-sign-on/sso-jwt.htm with no success. The server is using C#/.NET and the System.IdentityModel.Tokens.Jwt package to generate tokens. The token headers have TYP: "JWT", and according to jwt.io, the token is correctly signed. I also tried modifying the URL as recommended by this article: https://documentation.sisense.com/latest/administration/embedded-analytics/embedding-sisense/embed-sisense.htm. Unfortunately, our instance of Sisense is hosted by sisense, so we don't have access to the system logs to look for further errors.
Any advice would be appreciated.
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I faced similar issue, strange thing for us is that it was working for the past 5 years, and then today, it throws the SSO error: An error occurred while trying to authenticate you using Single-Sign-On. Please ask your administrator for assistance. Administrators may log in using the manual Login page.
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