Intermittent 500 internal server errors while fetching dashboard list

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Avinash Verma

June 26, 2019 05:21

Hi, we are getting intermittent 500 internal server errors while fetching dashboard list. Is there any way to check why we are getting this? These errors happen at random, and on a re-fetch they work properly again.

System is a Xeon VM with 256 gigs of RAM

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  Moti Granovsky June 27, 2019 15:49

  Hi Avinash,

  Assuming this happens with no change to the request, please open a support ticket for this so the support staff can investigate the issue with you. Please specify the exact endpoint and parameters used, and attach an example of the error response.

  Thanks!

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