For organizations embedding Sisense into their application using an iFrame we have identified a situation where the iFrame may not render when browsing to the application using Safari. This can be fixed with one setting change in the Safari browser.
To do this, follow the steps below:
- Open Safari
- Pull down the Safari menu and choose "Preferences..."
- In the resulting Preferences window, click the "Privacy" tab and uncheck the "Prevent cross-site tracking" box
- Close the Preferences window
- Reload the application page
Please note that this is specific to iFrame embedding and should not be an issue when browsing directly to the Sisense site.
Hope that helps,
Katie Garrison | Technical Solutions Consultant
Please sign in to leave a comment.