Debugging

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2 comments

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    Hamza Jap-Tjong

    You could check the log-files. I think it is called API-gateway, but maybe Galaxy would work as well.

     

    What error message (/ response) are you getting?

     

    Depending on your version, the logs files can be stored on the different locations:

    https://support.sisense.com/hc/en-us/articles/230651328-Sisense-Data-Files-and-Logs

     

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    Moti Granovsky

    It would be very helpful to understand what POST request you're trying to send, and what the response is. If there is no response (request times out) it would indicate that it does not reach your Sisense server at all - in that case, which usually indicates a networking issue rather than an application issue, I would look at how your Sisense instance is set up - is it behind a firewall, or within a VPC with limited outside access, for example.

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