Public IP Change at our Warehouse Location

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Anthony Packer

February 14, 2020 16:38

We are changing Internet Providers in March and our public IP will change. 

We have a site to site VPN with you and you have us white listed for RDP access 

What steps do we have to follow to assure our services are not interrupted by this change

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  Katie Garrison February 18, 2020 14:37

  Hi Anthony!

  Please log a support ticket with our support team about the upcoming change so the necessary changes can be made on the cloud VPC before the switchover.
  https://support.sisense.com/hc/en-us/requests/new

  Thanks,
  Katie

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