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Katie Garrison

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Latest activity by Katie Garrison
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    Katie Garrison created a post,

    Tips and tricks for configuring the Excel Services ODBC driver by CDATA

    If you organization has Excel documents stored within Sharepoint that you would like to bring into the ElastiCube Manager, you may chose to use a CDATA driver to bring this data in using an ODBC co...

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    Katie Garrison commented,

    Hi Chris,  Glad you were able to sort out the issue you were seeing! 

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    Katie Garrison commented,

    Official comment

    Hi Muniasamy, Thanks for reaching out to us! The core Sisense Product is the same whether your organization is a smaller organization with a single use case up to large enterprise level. In additio...

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    Katie Garrison commented,

    Hi Hema, Agreeing with what Christopher mentioned. You could create a dashboard specifically for this or utilize an existing dashboard that contains the appropriate KPIs in an Indicator widget. In ...

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    Katie Garrison commented,

    Hi Michael, It looks like some of the dates that are appearing as numbers in the columns that you mentioned. Sometimes Google Sheets and Excel will display dates as numbers in the sheet if the cell...

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    Katie Garrison created an article,

    How to Resolve: Data Sources page errors after install or upgrade

    Just after a clean (new) install of Sisense or after an upgrade, you may in rare cases run into the following error on the Data Sources page within the Web ElastiCube Manager (ECM 2.0): Unable to r...

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    Katie Garrison created an article,

    Install Error Service 'W3SVC' (W3SVC) failed to start

    During the install of Sisense, you may run into the following error: We're sorry, There was an error with your Sisense installationService 'W3SVC' (W3SVC) failed to start. Please restart your compu...

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    Katie Garrison commented,

    Hi Michal, In Sisense 7.0 and later (not sure on exact version) we released Time Frame filters that can be configured on time-based filter Using this Time Frame setting the data would be filtered ...

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    Katie Garrison commented,

    Hi Gopinath, Could you let us know which version of Sisense your organization is on? On Sisense Version 7.2 we had a significant overhaul of the infrastructure behind ECM 2.0 to prevent errors like...

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    Katie Garrison created an article,

    Identifying Sisense Services

    This article is a reference point for understanding Sisense services and what their purposes are. The notes column contains supplemental information about the service. Please note that this is not ...